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To support our clients UDP has a dedicated Field Application Engineering (FAE) team to provide technical support and guidance concerning the integration of our products and the use of our SDK.
Our FAE team is a pre-sales and post-sales resource to ensure that our clients have a complete understanding of our hardware products, their features and the elements of the SDK necessary to ensure a successful integration with the clients’ video management software.
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| RMA (Return Merchandise Authorization) policy to assure product quality and to support customers. |
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